Last updated: 2026/01/01
These Terms and Conditions (“Terms”) govern your access to and use of the website, software, applications, products, and services (collectively, the “Services”) provided by ControlOwl (“ControlOwl”, “we”, “us”, or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. About ControlOwl
ControlOwl is an information technology company providing software development, IT consulting, cloud-based solutions, cybersecurity services, data analytics, and related professional services.
2. Eligibility
You must be at least 18 years old and capable of forming a legally binding contract to use our Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
3. Scope of Services
3.1 Service Description
The scope, deliverables, timelines, and fees for specific services will be defined in a separate proposal, statement of work (SOW), service-level agreement (SLA), or contract.
3.2 Changes to Services
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice, unless otherwise agreed in writing.
4. User Responsibilities
You agree to:
- Provide accurate and complete information
- Use the Services only for lawful purposes
- Maintain the confidentiality of login credentials
- Not reverse engineer, decompile, or misuse our software
- Comply with all applicable laws and regulations
You are responsible for all activities conducted through your account.
5. Intellectual Property Rights
5.1 Ownership
All intellectual property rights in the Services, including software, code, designs, trademarks, documentation, and content, are owned by or licensed to ControlOwl.
5.2 License
Subject to these Terms, ControlOwl grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for internal business purposes.
5.3 Client Materials
You retain ownership of materials, data, or content you provide. You grant ControlOwl a license to use such materials solely to perform the Services.
6. Fees and Payment
- Fees are as specified in applicable agreements or invoices
- All payments are non-refundable unless stated otherwise
- Late payments may incur interest or suspension of Services
- Taxes, duties, or government charges are your responsibility unless otherwise stated
7. Confidentiality
Both parties agree to keep confidential any non-public, proprietary, or sensitive information disclosed during the course of the engagement, unless disclosure is required by law or permitted in writing.
8. Data Protection and Privacy
ControlOwl processes personal data in accordance with applicable data protection laws and our Privacy Policy. You consent to such processing as required to deliver the Services.
9. Third-Party Services
The Services may integrate or rely on third-party software, platforms, or services. ControlOwl is not responsible for third-party terms, availability, or performance.
10. Warranties and Disclaimers
- Services are provided on an “AS IS” and “AS AVAILABLE” basis
- We do not warrant uninterrupted, error-free, or secure operation
- To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose
11. Limitation of Liability
To the maximum extent permitted by law:
- ControlOwl shall not be liable for indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount paid by you for the Services in the six (6) months preceding the claim
12. Indemnification
You agree to indemnify and hold harmless ControlOwl, its directors, employees, and partners from claims, damages, or expenses arising from:
- Your misuse of the Services
- Violation of these Terms
- Infringement of third-party rights
13. Term and Termination
13.1 Term
These Terms remain in effect while you use the Services.
13.2 Termination
Either party may terminate for material breach. ControlOwl may suspend or terminate access immediately for security, legal, or compliance reasons.
13.3 Effect of Termination
Upon termination, all licenses cease and outstanding fees become payable.
14. Force Majeure
ControlOwl shall not be liable for failure or delay due to events beyond reasonable control, including natural disasters, cyberattacks, labor disputes, or government actions.
15. Governing Law and Jurisdiction
These Terms shall be governed by the laws of [Insert Country/State], and courts located in [Insert Jurisdiction] shall have exclusive jurisdiction.
16. Amendments
We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the revised Terms.
17. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with any applicable agreements or policies, constitute the entire agreement between you and ControlOwl regarding the Services.
19. Contact Information
ControlOwl
Email: controlowlbusiness@gmail.com
Address: Kumaripati, Lalitpur, Nepl